Living in the digital age, a global economy, and as part of a diversified workforce place a great need of developed skills to understand different types of people, groups (e.g., formal vs. informal, interest groups vs. categorical groups, groups based on shared cultural values) as well as the dynamics accompanying everything (e.g., face to face and online communication, variation in conflict resolution based on modality of communication used and cultural backgrounds).
This blog equips and empowers you to become a master of today's online and face-to-face relationships. It does not matter if you are a seasoned leader, an emerging leader, or shaping a future leader as a mentor- the tools are applicable no matter what role you are in. Don’t feel discouraged or dismiss the importance to explore even if it feels unpleasant, uncomfortable, or neutral/not working. Instead, overcome your preconceived notions or stereotypes by exposing yourself to different ideas, people, groups, and modalities of communication.